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User Sense
Customer instructions
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Tester instructions
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Self-recruited testers
6 entries | Customer instructions
Learn how to set up redirects between User Sense and external tools like Lyssna and Maze, so sessions are correctly linked to participants.
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Seeing a white screen when starting a moderated session and working on a corporate network? Forward these instructions to your IT department to whitelist User Sense.
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Learn more about possible technical issues and solutions for sessions that are conducted on desktop devices.
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Learn more about possible technical issues and solutions for sessions that are conducted on mobile devices.
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Learn more about our policy for participants that are too late or do not show up.
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Learn more about our policies for drop-outs, floaters and reserves participants.
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